Case Studies
Discover how we’ve transformed digital touch points for our clients, creating memorable and engaging experiences.
CMS – Health Plan Management System (HPMS)
AWS cloud migration and 60% Modernized with API first methodology; Mission critical high policy impact system for Medicare MA (Part C) and  PD (Part D); MFA implementation and API key management functionalities and full-service helpdesk services; 100% ATO on first attempt; Zero Trust Architecture; Implemented an agile delivery model, DevSecOps, and CI/CD with 100% regression automation. Processing Transaction volume more than 1.2 billion every week. Exceptional CPARS.
A woman in a white lab coat holding a tablet.
CMS – CMMI Technology Solutions (CTS)
Completed IDOS transition ahead of schedule; Onboarded four new CMMI Models and users within the Salesforce and IC platforms, integrated Salesforce and RF platforms with 4i PECOS API for provider vetting, developed eSign solution and integrated with three CMMI models to streamline the document signing process; Processed ~120 million records and files, stood up CMS AWS sandbox environment for RF and MDPCP platforms, migrating RF platform from on-prem to CMS AWS, which will result in ~2.2 million operational cost savings to CMS, and introduced changes to CTS application architecture, deployment process, and infrastructure to realize additional cost savings to CMS. Exceptional CPARS.
A person is writing on a tablet.
CMS – Data Dissemination Service Modernization (DDSM)
Implemented a serverless solution for approval and transmission of data extracts to CMS Box; Integrated with various shared services CMS Okta Box for a seamless data delivery process; Enabled automated and secure data sharing with external federal organizations. Exceptional CPARS.
A green cube with a green circle around it.
CMS – Enterprise Portal
Central gateway for 60+ ADO applications; Developed shared modules and integration patterns for seamless app connectivity and consistent user experience; Implemented CI/CD and a Splunk-based operational intelligence platform for efficient deployments and comprehensive infrastructure monitoring. Very Good CPARS.
A hand is writing on a computer screen with icons and words.
CMS – The Beneficiary Eligibility Suite of Systems and Transactions (BESST)
High Availability Application (HAA) utilizing AWS EAST and AWS WEST Regions; Mission Critical Application support Medicare beneficiary eligibility data in real-time; Successful transition of the program from a difficult incumbent team and delivered new features during transition, organic growth transitioning IV&V functions; Full Service Help Desk and Production Support Functions; Optimized infrastructure to reduce spend by over 200K; Adopted and Implemented SAFe Agile Delivery Model, DevSecOps, and increased automation; Processing Transaction volumes over 2.1 billion a year supporting peak SLA of 500 TPS; Modernized the HETS Transmission Tool and on track to Modernize the HDT application; Exceptional CPARS.
A laptop with a hand on the keyboard.
CMS – Enterprise Cloud Content Management (ECCM)
Provides full-cycle O&M and development for the ECCM platform, a cloud-based solution for CMS’ unstructured data. Full-cycle cloud-managed services, digital transformation, and CI/CD of solutions using a DevSecOps approach to build new applications and enhance existing ones, ensuring the platform is scalable, secure, and compliant. The platform leverages Drupal and AI/ML to simplify data access and automate content categorization. Deploys ML models to automatically classify document types using CMS-compliant datasets, ensuring precise grouping, accurate tagging, and automatic flagging of PII/PHI. Reduces manual effort, improves content searchability, and decreases user reading time by providing AI summarization and Q&A functionality.
man categorizing files into the cloud.
VA – Performance Oversight and Access Reporting System (POAR)
SaaS solution that automates analytical reporting for the VA’s Integrated Veteran Care (IVC) office, enhancing oversight of healthcare purchased outside VA. Integrates data from numerous VA sources using robust Extract, Transform, Load (ETL) processes, providing comprehensive insights into network performance, costs, and usage trends. Uses Geospatial analysis through Microsoft Azure mapping. Human-centered design uses interactive dashboards and reports via a secure Tableau interface hosted on the WellHive SaaS platform.
woman looking at reporting code data on the computer.
“Softrams is an excellent and committed partner, and will work hard to develop a quality product for their customer. They continue to find innovative ways to meet the expanding needs of the Medicare Advantage and Prescription Drug Programs.”
- Contracting officer representative
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